importance of marketing

Importance of Marketing: Brand Awareness, Customer Retention & More

Marketing is a pivot for success in every business. The importance of marketing lies in awareness creation, customer attraction, and sales. There can be no marketing and, hence no business. It’s the bridge between a company and its local or multinational customers. Marketing is its backbone for growth and sustainability.

Marketing provides businesses with knowledge of what their customers want, producing a good that meets customers’ requirements. Without marketing, businesses would have difficulty attracting and keeping customers. In this highly competitive world, the importance of marketing has changed dramatically from its old form of advertising. Digital marketing, social media, and online platforms are now preferred for companies to reach audiences. It has become mandatory for every company to spend its cash on a marketing strategy for more outreach and better profits.

What is Marketing Management? 

Marketing management is the process of planning, implementing, and controlling the chosen marketing strategies to achieve business objectives. These comprise market research, advertising, sales strategy, and customer relationship management. Marketing management identifies the areas of opportunity and studies consumer behaviour to develop good marketing strategies.

Marketing management is important in providing the business as a whole with an outreach to the target audience while creating a brand impression in the minds of the consumers. It also coordinates marketing activities with other company objectives. Good marketing management, therefore, builds awareness and leads to sales and customer satisfaction. This explains why marketing management is something that every company must have. 

What is Digital Marketing?

Digital marketing is any activity that uses technological platforms or channels to sell goods and services. It includes social media marketing, search engine optimisation, email, content, and online ads. Communicate and reach the world and do it much better with customers in digital marketing.

It provides definite results, tracks the performance of the marketing campaigns, and is one reason companies invest money in digital marketing. They can direct advertising to particular demographics and personalise marketing to reach and influence customers. The cost-effectiveness compared to traditional methods with higher returns on investment makes it attractive.

Facebook, Instagram, and LinkedIn are vital social media tools used in digital marketing. Along with PPC or Pay Per Click, these platforms are also used in digital marketing as avenues through which organisations pay for ads that reach customers directly.

importance of marketing

Importance of Marketing

Marketing is very important for businesses of all sizes. It can generate sales, build brand image, and establish business competition. Countries with marketing are known to have facilities for higher growth and profitability. Here are some main points explaining the benefits of marketing:

Brand Awareness 

Marketing is a tool through which a company can create brand awareness. Before a product is sold, the customers must have heard of it. Effective marketing strategies strongly help take a brand from obscurity to prominence.

Customer Engagement

Marketing allows companies to converse directly with consumers to understand their needs. Interacting with consumers through social platforms, email campaigns, and ads is a chance to build long-range relationships. 

Increase in Sales and Revenue

It is advertising; otherwise, the company will not sell anything. Marketing brings customers into the business and influences them to purchase. The increase in sales triggers an increase in income, which would allow the business activities to grow.

Competitive Advantage

The approach to competitive advantage is marketing. Business marketing strategies differentiate one company from the other and have a large portion of the market.

Customer Retention

Marketing does not concern itself entirely with new customers. The same goes for keeping existing customers. Customers can be retained with these loyalty points, discounts, or personalized offers to make business interesting. 

Market Research and Analysis

Marketing brings out consumer behaviour trends, market trends, and competitor activity. In seeking good decisions and effective strategic focusing, this information can be helpful for a company.

Business Expansion

Marketing takes businesses to new markets. Advertising, promotions, and digital campaigns have targeted a broader audience and market shares.

Creates Goodwill

Marketing skills gain legitimacy for an organization. It keeps the positive image of a business in the customers’ minds and can thus pull alternative clients toward it and build trust with them. 

Key AspectDescription
Brand AwarenessMarketing helps businesses create strong brand recognition and visibility.
Customer EngagementEngages customers through various channels like social media and advertising.
Increased Sales & RevenueDrives customer interest, leading to higher sales and profits.
Competitive AdvantageHelps businesses differentiate themselves in a competitive market.
Market Research & AnalysisHelps in understanding customer preferences and industry trends.
Business ExpansionSupports growth by reaching new markets and customer segments.
Reputation BuildingEnhances brand credibility and trust among consumers.

Features Of Marketing Management

Marketing management is about communicating with the outside world in the context of survival in such a company. These are the five ones below: 

Customer-Centric Approach 

Marketing management understands the needs of the customers and provides them with value. Organisations with a customer-first approach find it much easier to succeed compared to those that do not emphasise customer satisfaction above all else. 

Market Research and Analysis 

Data-based decision-making boils down to market research. Because of market research, companies can study and detect consumer preferences, industry trends, and competitors.

Strategic Planning

Marketing management designs purposely structuring its plans to achieve the business’s goals. The process, from strategic plans to day-to-day operability of the marketing plan.

Performance Monitoring

Every business keeps installing a monitoring and evaluation mechanism to determine which marketing efforts were successful. Regular performance monitoring can become the foundation for further improvements and strategy optimisation. 

Cost-Effective

Marketing management ensures that the company uses resources effectively. The business allocates budgets to different marketing activities to obtain the highest return at the least expense.

Functions of Marketing Management

Marketing management includes various other functions related to business growth and development, but these are the five most basic marketing management functions.

Product Development and Promotion

Marketing management is primarily associated with developing products per consumers’ needs and promoting the products through advertisements, campaigns, and branding.

Market Research and Consumer Analysis

One way to research the market is to observe the behaviour and trends of consumers. Management Marketing Research aims to improve understanding of the customers within the organisation. 

Distribution and Logistics Management

Marketing management refers to how the customer gets that service or product and which distributors and supply chain facilities are chosen and managed. 

Pricing Strategy

Marketing management is about setting prices for things according to these market trends and what prices are set by rivals.

Advertising and sales promotion

Marketing management works around promoting products indirectly by taking care of advertising and sales promotions and, later on driving digital marketing campaigns to increase sales and visibility. Efforts made by marketing management in indirect sales are more than in direct sales.

Importance Of Marketing FAQs

Why is marketing important to business? 

A business gets into marketing through customers that bring in sales and build a reputation for the business. Most of these investments will yield higher growth and profitability.

What is the importance of market segmentation? 

Segmentation enables a business to understand which market would be interested in buying their products and customize it for marketing. This would relate to all market groups and use resources wisely.

What then belongs to digital marketing, and why is it so important? 

Digital Marketing is the whole package of online advertising, social media, and SEO, which are a few of the finest means by which one can reach customers. Plus, it gives reports more visibility to a business.

What do functions of marketing management consist of?

Functions include product development and market research, pricing strategies, advertising, and relationship management.

What specific features of marketing management are? 

Marketing management features are customer-centric strategies, market research, strategic planning, performance monitoring, and cost effectiveness.