As aspiring Civil Services candidates, understanding crowd disaster management is pivotal. In India, we are witness to at least one major disaster annually that could have been averted with improved crowd management. This makes the topic of crowd disaster management crucial for the IAS exam . Moreover, as future IAS officers, one might have to take on the task of controlling and managing large crowds as part of their responsibilities.

Crowd Disaster Management - Understanding and Strategies for UPSC Exam
Defining Crowd Disaster
Crowd disasters are not a recent occurrence, but they were traditionally considered localized incidents and thus were not given the attention they deserved. However, with India's burgeoning population, the regularity of large gatherings at places like shopping malls, religious sites, train stations, etc., and the recognition that these mishaps can lead to significant loss of life and damage to national property, the need for a national policy on this matter has become imperative.
Triggers of Crowd-related Disasters
As per the NDMA , the causes of such disasters can be grouped into six categories:
- Structural Failures
- Fire or Electrical Mishaps
- Inadequate Crowd Control
- Erratic Crowd Behaviour
- Security Breaches
- Poor Coordination Among Different Stakeholders
NDMA's Guidelines for Crowd Management
Strategizing the management plan
- Understand the Visitors
- Understand the Stakeholders
- Develop Crowd Management Strategies
- Plan for Capacity
- Understand Crowd Behaviour
- Understand the Process of Crowd Disasters
- Control the Crowd
- Approach the Stakeholders
- Analyze Risks and Prepare Accordingly
- Identify Potential Threats or Causes
- Assess the Risks
- Plan Ahead
- Develop a Course of Action
- Manage and Disseminate Information
- Implement Safety and Security Measures
- Provide Medical Emergency Services
The Role of Media
The role of media can be broadly classified in the following way:
- Educational Role
- Critical Role
- Suggestive Role
Before a Disaster Occurs:
- Alert the Authorities
- Prepare the Community and Educate them about Do’s and Don’ts
- Monitor any Anti-social Elements, thus Helping in Maintaining Law and Order
During a Disaster:
- Broadcast Accurate Information to Prevent Rumours and Reduce Panic
- Educate People about their Do’s and Don’ts to Minimize Further Damage
- Assist Authorities in Reaching Out to the Victims and Their Families
- Facilitate Resource Mobilization for Relief Operations
After a Disaster:
- Inform People about Post-disaster Rehabilitation Measures
- Aid in Investigating the Causes of the Disaster
- Generate Expert Opinion through Debates/Discussions for Better Preparedness in the Future
The Role of Science and Technology in Disaster Mitigation and Prevention
- Geographic Information System
- Radio Frequency Identification
- Radio, Television, SMS etc.
These technologies, along with other methods, aid in creating early warning systems, disseminating information, conducting search and rescue operations, processing insurance claims, etc.
Legal Provisions
- Disaster Management Act, 2005
- The Police Act, 1961
- Kerala Police Act, 2011
- UP Melas Act, 1938
- Cinematograph Act, 1952
- Delhi Cinematograph Rules, 1953
To learn more about UPSC preparation, refer to the links given in the table below. Visit the UPSC Syllabus page to understand the pattern of the UPSC Exams.
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